2 Fresher Relationship Officer – Logbook Finance Product Job Placements – Platinum Credit (U) Ltd

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  • Post Date: August 6, 2020
  • Applications 0
  • Views 17
Job Overview

Job Title:   Relationship Officer – Logbook Finance Product (2 Job Placements)

Organization: Platinum Credit (U) Ltd

Duty Station: Head Office, Kampala Uganda

About US:

Platinum credit is a leading Regional Micro Finance Company providing emergency loans to employed individuals in Eastern Africa. We have a wide spread branch network in Uganda, Kenya and Tanzania. Platinum Credit (U) Ltd has introduced a new product available to formally employed persons working in the Private Sector. Platinum Credit (U) Ltd is a subsidiary of Platcorp Holdings Ltd.

Job Summary:  The overall job purpose: Effective & efficient communication with customers to achieve customer satisfaction, timely loan repayments and repeat business.

Key Duties and Responsibilities: 

  • Develop and oversee relationships with clients to ensure top level service is provided to clients.
  • Perform as key contact point for portfolio of clients dealing with routine matters throughout range of services and products.
  • Consistent and frequent communication with clients providing complete, concise account information and guidance.
  • Addressing customer concerns and complaints.
  • Design and implement techniques for educating old and new customers on the benefits of existing and new products or services.
  • Ensure assigned portfolio is performing as per company’s set targets.
  • Ensure retention of customers with at least 40% of repeat business from assigned portfolio.
  • Ensure collections performance target of 90% and above for your portfolio.

Qualifications, Skills and Experience:

  • The ideal candidate must hold a Degree in Business Administration or any other relevant field.
  • 1-2 years proven experience in Debt Collection preferably in a Financial Institution
  • Knowledgeable about Asset Finance
  • Computer knowledge.
  • Customer Care Experience.
  • Must possess leadership and supervisory skills.
  • Excellent numerical and analytical skills.
  • Excellent interpersonal and communication skills.

How to Apply:

All interested and qualified candidates please submit your application, detailed CV (in Ms Word format) and testimonials (in PDF format)to the address below; (total email size should not exceed 2mb)

The Human Resource Manager;

Platinum Credit (U) Ltd

Send your application by

Email to: info@platinumcredit.co.ug,

Platinum Credit (U) Ltd is a subsidiary of Platcorp Holdings Ltd

Deadline: 15th August 2020

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Job Detail
  • Experience2 Years
  • QualificationBachelor Degree
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